We always try to ship your order the same day if you ordered before 2pm and the product is in stock. Orders made on weekends or holidays will be shipped the next business day.
Of certain product groups (some kids T-shirts, sweaters, hoodies,...) we have no or very limited stock due to the small demand. These are then prepared for you on demand. In your order confirmation you will then see the words "Backordered" behind the product. This means that your order may take up to 1 or 2 days longer to arrive.
If you have any questions about this, please do not hesitate to contact us at sales@new.thevandal.be. We will answer your mail as soon as possible.
We ask a small contribution for shipments under € 100.
Collection point: €5
During checkout, choose one of the 1,000 GLS pickup points.
Home delivery: € 5
During the checkout you can choose home delivery.
Free delivery from €100!
Bicycle delivery: Bicycle delivery is possible for Antwerp, Brussels and Ghent
For Antwerp: ordered before noon is delivered to your home within 48 hours
For Brussels and Ghent: ordered before Wednesday 12 am is delivered the following Friday. (So if you order on Thursday your order will be delivered the following Friday 😉
100% calves 0% emissions 😉
We ship with bpost or DPD, depending on which carrier offers the cheapest and best service to this destination.
There is always a free delivery from € 150 throughout the European Union
Costs depending on the destination
During the ordering process you can calculate the shipping costs on the basis of the address you have provided.
Canceling an order is possible up to 3 days after the date of placing the order and before the order has been shipped.
With a consumer purchase you have a cooling off period of 14 days, starting on the day of delivery, to return the product without giving any reason.
The product can only be returned unused and in its original packaging and after communication via email with sales@thevandal.be. The package must reach us in proper condition. The cost of the return will be borne by the customer. If the latter wants an exchange, The Vandal will send the new product free of charge.
If you wish, The Vandal will refund the entire purchase price, if already paid, excluding the shipping costs charged.
Do you wish to request a cancellation or refund?
We are not responsible for lost returns. The customer is responsible for the orderly packaging and sending of a return shipment!
In case of return and / or exchange, send it back to the following address:
The Vandal bvba
Dokter Vande Perrelei 51
2140 Borgerhout
Belgium
Kind regards,
The Vandal
